THE ROLEAs a Project Manager, Customers you will be taking a leading role in supporting Portchain’s growth by taking end-to-end ownership of customers from onboarding to beyond. You: You will work across the world to deliver maximum impact for our customers using your skills, the expertise within Portchain, our software and through collaboration with the customers themselves. Your mix of shipping experience, project management skills and proven track record of delivery will all be crucial to your and our success. Our team: You will be a valued member of our ambitious multinational team with many different nationalities and backgrounds Amongst our varied credentials are a Ph.D. in Mathematical Optimization, a Master of Physics, and a Master of Political Science. Our software: You will be using our user-centric AI applications that already create operational benefits for shipping companies around the world. Our customers: You will collaborate with prospective and existing customers at all levels of their respective organizations. You will help these industry leading customers unlock their potential. At Portchain, the work environment is fast-paced and dynamic, as we are constantly challenging ourselves to deliver leading-edge solutions for our clients. A career at Portchain means working on some of the toughest problems in the shipping industry and challenging the status quo. While we attract top talents based on their desire to solve complex problems, we also believe in a transparent work environment with a healthy work-life balanceROLES AND RESPONSIBILITIES * Managing new and existing customer engagements and working with multiple external and internal stakeholders to create long lasting impact for our customers: * Developing and maintaining direct customer relationships including senior stakeholders * Developing a deep understanding of their needs * Deploying and training users on Portchain’s software * Helping them realise the desired outcomes (e.g., improved KPIs, improved ways of working) * Supporting the improvement of how we create value across all of our customers: * Creating perspectives on value creation and how impact can be delivered in partnership with the rest of the company * Developing a deep understanding of customer needs to help guide the development of the application to meet our strategic goals Requirements * Project management and operational experience in an asset heavy industry (2-5+ years full time) * Bonus skills: Container Shipping Experience, B2B SaaS * Proven history of project delivery * Outstanding communication and interpersonal skills * Experience with interacting and managing senior stakeholders * Ability to use technical skills to clarify customer pain points and needs * Ability to develop creative and efficient solutions that meet customer needs * Strong self-drive, comfortable with ambiguity and rapid changes associated with a fast-growing company * Able and willing to travel frequently across the world to support our customers * Effective collaboration mindset – able to work effectively with multiple external and internal parties * Proficient in creating presentations and creating analysesBENEFITSThe classicsCompetitive salary, flexible working environment, kick-ass lunch (If in CPH) and amazing colleagues.Your growthThere is clearly more to a job than “where do I sit” – It’s about culture, it’s about social connections. It’s about helping each other become productive team members. That is why the Portchain employee-journey is a journey of growth. As the company grows, we want you to grow, contribute and develop with it. We take pride in each individual contributing in their distinct way – it is not just about where you are, but also where you want to go in your career – we want to go there with you!