As “Product Manager Onboarding”, you will be responsible for shaping the first step of interaction with our new customers and drive our ambitious goal of making it extremely simple for small merchants to sign up and get started using our products. You’ll work with a team of Engineers and UX colleagues to deliver the most amazing onboarding experience to the world of invoicing & accounting. You’ll be in contact with prospective customers and also interact with the other product teams inside the larger SumUp organisation. .
What you’ll do
Own and manage the signup to activation flow and be responsible for its success
Drive the development of software products and be accountable for the delivery of the product in collaboration with Software Engineers and UX designers
Listen to the customers and translate learnings into clearly defined product requirements
Define product evolution and prioritise new features and improvements
Know the market and the customers,, competitors and partners to gauge insight and best practices
Conduct primary customer research
You’ll be great for this role if
You have experience working as a Software Product Manager, working in fast delivery environments
You’ve preferably had some experience within invoicing and accounting or similar business software and have an understanding of their complexities.
You have a university degree or similar qualifications.
You have product management and/or technical knowledge in web and mobile applications and have the ability to inspire your team about your product.
You have strong analytical skills and love to look at metrics and KPIs.
You’re able to balance qualitative and quantitative insights to make the right decision.
You have a strong ownership of your own and your team’s work.
You take responsibility and have a hands-on approach.
You’re are fluent in English – you’ll be part of a truly global company!
Why you should join SumUp
You’ll have the opportunity to drive a new product with worldwide reach to millions of small merchants in 50+ countries.
We offer a beautiful office location in central Copenhagen with a relaxed and nice working environment.
You’ll work with a state of the art software development process and a DNA geared on shipping great software products.
You’ll join with a passionate and talented group of people working on a mission together
You’ll be part of a fast growing fintech company with colleagues across Europe and both, North and South America
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we’re creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a ‘team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.