Publiceret12 jul 2022 OmfangFuldtid ByKøbenhavn Kategori Louis Poulsen seeks German speaking Internal Sales Assistant Louis Poulsen is looking for a maternity cover for their Customer Service department. You will act as Back Office for Louis Poulsen’s consultants and customers, with a focus on serving the Central European market. It is also expected that you are flexible enough to take on other tasks.The place of employment is in Copenhagen, and you will be part of the European Customer Service team. The department consists of employees of whom the majority are engaged with customer service and the rest with technical support.The position is a Maternity Cover with a start up as soon as possible and until the 31’st of May 2023. You will refer directly to the Team Leader, Central Europe.Why should you apply for this position?You will have a unique opportunity to be a part of a dynamic customer service team in an iconic Danish design company. You will act as the daily contact person for Louis Poulsen’s consultants and many customers regarding counselling, deliveries, shipments, price inquiries and general support. You will be a part of a professional team and attain skills within project counselling and technical lighting skills through ongoing training and sparring.About the job:Your tasks will have a wide range, but the primary focus will be customer contact.Main areas of responsibility:• Daily order processing and follow-up• Delivery conditions• Customer requests• Technical support• Coordination• Submission of tender• Price inquiries• Ad hoc tasks Dette søger vi: Louis Poulsen expects that you have experience from a similar position or have worked as an electrician/installer or in another technical environment. If you have experience with shipping as a forwarder or shipping assistant, it would also be an advantage. You excel in adapting to new environments and you are a quick learner. You have strong language skills; the position requires fluency in German as well as English, both written and spoken.You are familiar with customer support by phone and have experience with sales and customer service to all kinds of customers. Technical understanding (e.g., reading of drawings) will be an advantage.You are well-organized, have a good overview and have a strong ability to prioritize your working efforts in busy periods.Louis Poulsen expects that you have a solid background in basic IT tools, particularly with MS Office and preferably also SAP and Salesforce. They have recently implemented a mail ticketing system.What we offer:Louis Poulsen offers a challenging job in a dynamic and professional but informal organization. An organization, where the culture of the company is based on a strong, impassioned Danish design heritage, a vision to exceed expectation, and distinct design that shapes light. They are focusing on what matters most. A culture that aims to empowering one another. Proactively sharing our experience, knowledge, passion, and outlook to develop and grow one another.Louis Poulsen emphasizes good employee conditions and relations. They ensure that you get the necessary knowledge of their company and products through introductory and training programs, where you will learn more about their lighting philosophy and their history.At Louis Poulsen diversity is of great value. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, or any other applicable legally protected characteristics.StudentConsulting will handle the first part of the recruitment process and will meet candidates on an ongoing basis, so don’t hesitate, and apply for the position already today.