Head of North-South Execution – Apm Terminals – Copenhagen

Lead the North-South Execution team in improving Service Delivery outcomes for our customers through robust and resilient schedulingEnsure guidelines & operating procedures are in place to assist front line operations in managing vessel & cargo recovery, and drive the creation of decision support tools (Scalable Delivery Program)Take charge of largescale/multi regional contingencies covering several geographies & trades (hub port strikes, etc.), coordinating operational response, customer communication, etc.Represent Maersk Line in managing partner relations (VSA, SCA, etc.) in matters relating to, JWP interpretation and application, operational compensation cases, escalations & dispute resolution

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