Global PMO Lead – ISS – Søborg

ISS seeks an experienced and results-oriented Global PMO Team Lead for our project department Do you want to help ISS deliver the best service experiences on the market that create value and support our customers’ business? Are you also passionate about delivering world class projects together with a competent and motivated team? Then you are the one we need for an exciting position as Global Project Administration Team Lead for our international customer in the financial sector. Competent management and an indispensable customer focus You will be responsible for a teamof highly qualified employees who support the Project Managers to manage the customer’s diverse project portfolio within Property Management. This is typically renovations, technical installations, moves and adjustments to our customer’s building portfolio. You will have overall responsibility for; ensuring that the operational and financial reporting follows the correct governance standards, implementing and sustaining a high standard of project process and systems development, developing and implementing the project best practices to centrally support the delivery team, providing the tools to manage delivery and consistently minimize risk Responsibilities and tasks As Global Project Administration Team Lead, it is your responsibility to work alongside the Project Administration Team and Project Management Team to develop the structure and planning of the projects, as well as motivate and drive the development of the team. Here you must create an optimal and efficient use of the team’s resources and competencies, maintain a strong cooperation with external suppliers, and ensure continuous development and optimization of the work and processes. This ensures that we remain an attractive partner that creates value by being a professional advisor that continually develops our client’s building portfolio Projects Best Practice – Innovating the way ISS undertakes project works and providing clear best practice documentation aligned to global and country standards which allows the delivery teams to provide projects services which surpasses the markets expectations Financial Tracking – Responsible for the financial tracking of all projects and adherence to relevant commercial models and change control procedures Strategic Procurement – In depth knowledge of the market and where possible, ownership of procurement initiatives which provides a lean market leading solution for project delivery within the region Strategic Supply Chain Contracts – Development and implementation of construction industry contract documentation to minimize the risks of any liabilities to ISS and provide a smooth engagement and commercially effective route of contracting for the delivery teams Governance and Process – Development of Standard Operating Processes aligned to the customer requirements as well as ISS Global and in-Country processes and governance Internal Audit – Monitoring of the governance processes being completed by the delivery teams to ensure projects are completed to the highest standard. Implementing action plans where required and managing to a close Systems & Management Information – Development and progression of the online platform for project delivery and tracking. Design and production of Management Information for both Internal & External stakeholders at agreed timings, which is crucial to delivering and managing programme delivery Project Performance Measurement – Tracking and measuring the Project Closure Criteria for all projects to ensure that quality standards are met Tender Support / co-ordination / management – Assistance with the submission of all tender material for individual project bids on account and new client bids. Integral in the commercial modelling of bids Training of Initiatives and Ownership – Training of all team members in processes, documents, tools and systems on release or new starters within the business You will also be responsible for the oversight of projects managed directly by the customer and third parties A strong professional foundation and relevant experience is important to us. Like us, you are passionate about delivering the world’s best service experience. Your decisions are therefore the result of your in-depth knowledge of the customer’s requirements and expectations. Continuous dialogue regarding expectations to ensure that the customer is constantly well informed about the progress of the projects. Your ability to manage all aspects of commercial and financial tracking as well as governance processes is crucial to our success. Therefore, you play an important role in the development of the contract in cooperation with the customer. Are you the one we’re looking for? We would like you to: Have 5+ years of management experience from similar positions Be educated to a minimum of bachelor degree or equivalent standard in a commercial or financial field Possess a sound understanding of project processes, budgeting, change control, HSE and construction legislation Be skilled in all commercial aspects of a project with the ability to understand the key financial, material and resource variables and identify to the business where improvements can be made Have the ability to transfer strategic objectives to operational implementation Have strong people management skills with the ability to manage teams and interface with diverse stakeholders Have good IT skills, as you will work with the Office suite, SAP and Facility Management systems Have strong written and verbal English skills. Danish / Swedish / Norwegian / Finnish is advantageous You are a skilled and empathetic team leader with great impact and personal integrity, who can build relationships across both employees and the customer. You have a service-oriented and quality-conscious approach to your work tasks and surroundings, where you manage to challenge habitual thinking in the work towards creating service experiences and value for the customer. We offer A position where you will become part of a strong team on one of ISS’ Global Key Accounts, and where projects are a key element of our delivery. You will get a competitive salary, pension plan and health insurance. In addition, we emphasize that you continuously develop in your role in relation to the job, which we strive for through both formal education and professional challenges.

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