Customer Experience Partner – Apm Terminals – Aarhus

OpportunityNo matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We commit to providing possible best development and career growth to all our employees through digitalized learning ways in order to keep them up with development of technological changing.In Maersk we are on a vision to become The Global Integrator of container logistics – connecting and simplifying our customers’ supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers’ individual needs.We offerWe offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy. We’re proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.When you join our team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings.Key Responsibilities in the Global Control Tower for our clientEnsuring a healthy relationship with our customers global operations centerParticipating and driving monthly operational performance reviews with customerCommunicating learnings captured, and to initiative and/or lead operational excellence improvements in MaerskControlling regional operational performanceStrong internal cooperation with the global account teamDelivering visibility on data quality on agreed measures for a stable EDI in- and outbound flowAct as ‘Operational Excellence’ ambassadors and facilitate and encourage best practice between regions and execution countriesWe are looking forStrong system, excel and IT understandingUnderstanding of value drivers in logistics and supply chainMatured communication and presentation skillsDesire and ambition to do great and constantly developStrong ability to maneuver in complex situations and translating it to simple and specific actionsIf you can see yourself as our perfect fit, then apply for the position. If any questions, do not hesitate to reach out to Stinne Damgaard, Phone +45 2893 3002

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